Frequent Asked Questions
You can show the faqs with Wolmart Elements easily.
Vendor & Store
First, you need to sign up and fill in your company information. After that, proceed by adding your products with detailed descriptions in English and attractive product photos.
Your products can be stored in Jakarta to facilitate shipping to Australia. You also have the option to rent warehouse space in Melbourne to speed up delivery to end users.
You can choose a store name (as long as it hasn’t already been taken), and then design your store according to your needs.
Products cannot be returned to Indonesia, unless you cover the handling and shipping costs.
Logistic, Storage & Sales
Shipping to Australia can be done through various service providers.
We partner with UKM BOX for shipments from Indonesia to Australia (www.ukmbox.com).
Products are stored at the UKM BOX Fulfillment Center in Jakarta.
Taxes in Indonesia and import taxes for shipping goods to Australia are the responsibility of the Vendor.
Products are stored at the UKM BOX Fulfillment Center in Melbourne, Australia.
Products are sold online at madeinindonesia.au and may also be featured at select events.
Promotions
Yes, you are required to promote your products on social media platforms such as Instagram and Facebook. This helps your products gain visibility and reach the right target audience in Australia.
We can assist with social media promotion in Australia based on your available budget. We collaborate with METASMESTA, a digital media agency (www.metasmesta.com). Ask ChatGPT